Oct 13: Your RMM Is Your Most Important Security Tool – 5 Tips To Reduce Risk and Grow MRR

Oct 13: Your RMM Is Your Most Important Security Tool – 5 Tips To Reduce Risk and Grow MRR

Watch now On-Demand! I’m sure you’ve been using your RMM tool for a long time. But are you using every security capability available to protect your clients, data, and network from being attacked – and make more money with existing clients? When done correctly, you will also reduce both your and your tech’s stress levels and improve…

Erick Simpson’s MSP Newsletter | September 2022 | MSP Valuation: What’s Your MSP Worth?
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Erick Simpson’s MSP Newsletter | September 2022 | MSP Valuation: What’s Your MSP Worth?

MSP Valuation: What’s Your MSP Worth? You can be well prepared to sell your MSP at the highest valuation when the time is right by taking the appropriate action now. The recurring revenue model of managed IT services offers unique benefits over traditional time and materials, hardware resale, and project-based business models. Delivering remotely provisioned…

MSP Valuation: What’s Your MSP Worth?

MSP Valuation: What’s Your MSP Worth?

You can be well prepared to sell your MSP at the highest valuation when the time is right by taking the appropriate action now. The recurring revenue model of managed IT services offers unique benefits over traditional time and materials, hardware resale, and project-based business models. Delivering remotely provisioned and managed IT, cloud, and cybersecurity…

Sep 15th – You’re Supporting Today’s Post-Pandemic Customers All Wrong – And How to Fix It!

Sep 15th – You’re Supporting Today’s Post-Pandemic Customers All Wrong – And How to Fix It!

Watch Now On – Demand! Remember the good old days before the pandemic, when all you had to worry about were your customers’ onsite infrastructures and a few cloud platforms? My, how times have changed thanks to Covid-19! Now you must keep up with hybrid network sprawl that is widely scattered between traditional on-premises assets…

August 25th: MSP Happy Hour™ – IT Documentation Dry Martini Edition!

August 25th: MSP Happy Hour™ – IT Documentation Dry Martini Edition!

Watch Now On – Demand!   Join me and my MSP friends, colleagues, and special guests for our next Virtual MSP Happy Hour™ event Thursday, August 25th @ 2pm PST / 5pm EST! These virtual events are meant to give us all an opportunity to have a little fun, a few laughs, and blow off…

August 25th: How MSPs Survive and Thrive in an Uncertain Economy

August 25th: How MSPs Survive and Thrive in an Uncertain Economy

Watch Now On – Demand! You just have to watch the news to know that this could be the most important webinar for MSPs right now. Register now to find out how other MSPs succeeded in trying times and how you can, too. Acronis has assembled an A-team of experienced technology, economic, and service provider…

Aug 18th: 3 Strategies of Highly Effective Service Desk Managers

Aug 18th: 3 Strategies of Highly Effective Service Desk Managers

Watch Now On Demand! Early in my career, I built help desks and call centers for Fortune 1000 companies. I optimized and integrated platforms, structured and created service tiers, implemented incident management workflows and escalation processes, and hired and trained technical teams, dispatchers, and service desk managers. I did this many times over several years….

Erick Simpson’s MSP Newsletter | July 2022 | Getting Performance Reviews Right
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Erick Simpson’s MSP Newsletter | July 2022 | Getting Performance Reviews Right

Getting Performance Reviews Right I recently had an opportunity to chat with Martin Sinderman to provide my perspective on performance reviews for his article in ChannelPro. I stressed the importance to Martin of changing the execution of performance reviews away from a potentially one-sided and subjective yearly (or longer!) audit by a manager, supervisor, or…

July 28th: Understanding and Serving the Distinct Cybersecurity Needs of Regulated and Unregulated Clients
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July 28th: Understanding and Serving the Distinct Cybersecurity Needs of Regulated and Unregulated Clients

Watch Now On -Demand! To effectively address the cybersecurity needs of your existing clients and new prospects, you’ll need to design and price your services and bundles; and refine your marketing and sales approaches to serve 2 distinct audiences. The first audience includes regulated businesses; or businesses that must meet and demonstrate compliance with specific…

July 28th: The MSP Happy Hour™ Compliance and Audit MSP Cranberry Cooler Edition!

July 28th: The MSP Happy Hour™ Compliance and Audit MSP Cranberry Cooler Edition!

Watch Now On – Demand! Join me and my MSP friends, colleagues, and special guests for our next Virtual MSP Happy Hour™ event Thursday, July 28th @ 2pm PST / 5pm EST! These virtual events are meant to give us all an opportunity to have a little fun, a few laughs, and blow off some…