July 14th: Breaking Up Is Hard To Do – Using Documentation to Make Good Customers Great Clients and Part Ways with the Rest

July 14th: Breaking Up Is Hard To Do – Using Documentation to Make Good Customers Great Clients and Part Ways with the Rest

July 14th 9am PT Watch Now On – Demand! What distinguishes “A” or “B” clients from “C” or even “D” customers? Besides strategic and cultural fit, profitability is a key factor. Are you doing all you can to help every client engagement be profitable? During this session, we’ll reveal the powerful processes you can use…

June 23: You’re Configuring and Managing Your Data Backups All Wrong – And How to Fix It!
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June 23: You’re Configuring and Managing Your Data Backups All Wrong – And How to Fix It!

Watch now On – Demand! When was the last time you really analyzed your clients’ data backup configurations from each local endpoint and cloud platform to your managed data stores? And how often do you test and demonstrate your ability to restore your clients’ data or business continuity in case of data loss or a…

Helpdesk Efficiency Webinar | MSP Happy Hour™ Two-Fer!
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Helpdesk Efficiency Webinar | MSP Happy Hour™ Two-Fer!

Join me for a special 2-part MSP Helpdesk Efficiency Improvement event Thursday, May 26th. First, we’ll deep-dive into the most effective ways to simplify and reduce the time, cost, and complexity of delivering your Helpdesk services. Next, we’ll get together in the afternoon for my MSP Happy Hour: Helpdesk Hurricane Edition!, where we’ll learn to…

May 26: Attend My Virtual MSP Happy Hour™ – Helpdesk Hurricane Edition!
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May 26: Attend My Virtual MSP Happy Hour™ – Helpdesk Hurricane Edition!

Join us for the MSP Happy Hour™ – Helpdesk Hurricane Edition! Register NOW! Join me and my MSP friends, colleagues, and special guests for our next Virtual MSP Happy Hour™ event Thursday, May 26 @ 2pm PST / 5pm EST!  These virtual events are meant to give us all an opportunity to have a little…

Attend My Virtual MSP Happy Hour™ – MSP Margarita Edition!
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Attend My Virtual MSP Happy Hour™ – MSP Margarita Edition!

Join us for the MSP Happy Hour™ – MSP Margarita Edition! Watch HERE On – Demand! Join me and my MSP friends, colleagues, and special guests for our next Virtual MSP Happy Hour™ event Thursday, April 21 @ 2pm PST / 5pm EST!  These virtual events are meant to give us all an opportunity to…

Technical Webinar: You’re Doing Network Monitoring All Wrong
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Technical Webinar: You’re Doing Network Monitoring All Wrong

You’re Doing Network Monitoring All Wrong! Watch Now On – Demand! You and your technical team have probably been monitoring networks for a long time. But I doubt you’re getting every ounce of value out of your platform and processes to lower your overall labor costs – and more importantly – make more money with your…

Free Cybersecurity Sales Webinar & MSP Happy Hour™ Twofer!
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Free Cybersecurity Sales Webinar & MSP Happy Hour™ Twofer!

Join me for a special 2-part Cybersecurity event Thursday, March 24th. First, we’ll deep-dive into the most effective ways to price, position and sell cybersecurity. Next, we’ll get together in the afternoon for my MSP Happy Hour: Cyber Cosmo Edition!, where we’ll learn to make this signature cocktail, have fun, do some giveaways and chat…

Selling the Cloud, Cybersecurity & Peace of Mind Like a Pro: Webinar
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Selling the Cloud, Cybersecurity & Peace of Mind Like a Pro: Webinar

Selling the Cloud, Cybersecurity and Peace of Mind Like a Pro Watch Now On – Demand! How do best-in-class MSPs position, sell and deliver enhanced cybersecurity and cloud services so easily, and leverage them to win business away from their entrenched competitors? And what are the minimum security services these mature MSPs require their clients…

Attend My MSP Happy Hour™ – Cyber Cosmo Edition!
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Attend My MSP Happy Hour™ – Cyber Cosmo Edition!

Join us for the MSP Happy Hour™ – Cyber Cosmo Edition! Mar 24 @ 2pm PT / 5pm ET Join me and my MSP friends, colleagues, and special guests for our very first MSP Happy Hour™ event Thursday, March 24 @ 2pm PST / 5pm EST! This new event is meant to give us all an…

You’re Selling Backup and Recovery All Wrong – And How to Fix It!
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You’re Selling Backup and Recovery All Wrong – And How to Fix It!

You’re Selling Backup and Recovery All Wrong – And How to Fix It! Watch Now On-Demand! Do I have your attention? If you’re simply adding Data Backup and Recovery services and solutions by default to your standard MSP or Cybersecurity offerings without properly qualifying your prospects considering today’s historic cybersecurity threat landscape, you’re doing yourself and…