We've all been there - a new client signs up for service, and before you know it they're opening tickets and expecting stellar response and resolution times from us.
LET'S STOP THE MADNESS and implement best practices for On-Boarding and Documenting their networks so we have a real opportunity to exceed their expectations.
That's what we'll be sharing during this efficiency-improving, margin-growing, client satisfaction high-fiving Webcast - so register now!
Webinar Thursday February 21st @ 8am PST / 10am CST / 11am EST
All Registrants Get My Network Information Form!
Need to make sure you've got all the infrastructure documented quickly and correctly? My tried and true Network Information Form is just what the Doctor ordered! It's yours simply for registering! But make sure you attend as I reveal how to use it properly!
About Erick Simpson
Co-founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement, Erick Simpson is a strategic technology business growth and transformation specialist and one of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry.
With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business transformation consulting engagement outcomes.