Master Services Agreement
Master Services Agreement - MSA
Used in conjunction with SOWs, the Master Services Agreement (MSA) documents the business relationship between the IT provider and the client.
This editable Master Services Agreement or MSA documents the business relationship between the service provider and the client. Have a new client countersign the Master Services Agreement once at the beginning of a service relationship, and use Statements of Work or SOWs to govern the actual services delivered under contract or SLA, adding users, etc. Using a separate MSA along with SOWs shortens the total amount of additional paperwork needed to continue delivering new projects and services to a client during the lifetime of the relationship. This document is editable and can quickly be completed by tabbing through the required fields to complete them.