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Service Delivery Download Bundle

$24.98 $19.98

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Description

THESE ARE DOWNLOADABLE PRODUCTS – NOT PHYSICAL PRODUCTS

Includes 2 Killer Downloads!:

Download #1: Erick Simpson’s Tools Necessary for Managed Services Delivery White Paper

Erick Simpson’s 10 page Tools Necessary for Managed Services Delivery White Paper provides information to help you select the right tools to deliver Managed Services efficiently and profitably.

Contents:

  1. What are Managed Services Tools?
  2. Benefits of implementing and using Managed Services Tools
  3. Specific Tools for Specific Roles
  4. The Remote Monitoring Tool
  5. What to look for in a Remote Monitoring Tool
  6. The PSA Solution
  7. What to look for in a PSA Solution
  8. The Remote Access Solution
  9. What to look for in a Remote Control Tool

Download #2: Erick Simpson’s Project Manager and Coordinator Capacity Planning and Hiring Calculator

Erick Simpson’s Project Manager and Coordinator Capacity Planning and Hiring Calculator helps you determine when to hire your first dedicated, or additional Project Managers and Coordinators based on the number of projects on your calendar and the duration of each project. This effective calculator also takes into account the number of hours available to your project resources to work on projects. It provides you a clear color-coded “over/under” status that tells you if you are understaffed or overstaffed and by how many resources. Never make an untimely hiring decision again with this awesome capacity planning tool.

Instructions:

*Shaded cells are calculated fields – beware of changing them

  1. Review/Modify all white cells in the Availability Section
  2. Review/Modify all white cells in the Project Forecast Section
  3. Review/Modify all white cells in the Project Staffing Section

Over/Under Capacity = Green when properly staffed,

Red when Overstaffed, Blue when Understaffed