Infrastructure, Service Desk & NOC Requirements for Managed Services Delivery

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Description

Erick Simpson’s 15 page Infrastructure, Service Desk and NOC Requirements for Managed Services Delivery White Paper provides information to help you build a successful Managed Services delivery strategy.

Contents:

  1. What deliverables comprise a Managed Services Offering?
  2. Remote Monitoring and Management
  3. Service Desk
  4. Infrastructure requirements to support Managed Services delivery
  5. At the Managed Service Provider’s location
  6. Environmental requirements
  7. Network Operations Center
  8. Data Center
  9. System requirements
  10. Operating Systems and Software
  11. Communication requirements
  12. Protocols
  13. Security
  14. Connectivity requirements
  15. Broadband
  16. Remote access
  17. Environmental requirements at the client’s location
  18. System requirements
  19. Hardware
  20. Operating Systems and Software
  21. Communication requirements
  22. Protocols
  23. Security
  24. Connectivity requirements
  25. Broadband
  26. Remote access