MSP Mastered® Masterclass
Managed Services Business Transformation
- 34 Training Videos
- 15h 20min
- 97 Downloads
Stop second-guessing your services, pricing, and contracts so you can bring your best business to your clients, and to your bottom line.
Masterclass Features
- 12 separate courses
- 34 on-demand training videos
- 97 asset downloads - forms, SOWs, SLAs, calculators, templates, white papers and more
- 16 External business-building resource links
- Quizzes and knowledge checks
- Full lifetime access
- Certificate of Completion
This masterclass includes:
This course covers leadership growth and strategic resource planning to ensure your vision and objectives are clearly understood by your team, and helps you develop a strategy to realize them by empowering and leading them effectively.
1 On-Demand Video, 6 Asset Downloads, 3 External Resource Links.
This course covers increasing bottom line profits and delivering financial clarity through streamlined operational processes by focusing on the most important financial metrics to measure and improve.
1 On-Demand Video, 5 Asset Downloads, 2 External Resource Links
This course covers the most effective, highest ROI-generating managed services marketing and lead generation strategies to fill the top of the sales funnel and reveals the the sales activities you and your sales team should execute weekly that lead to more qualified sales appointments.
1 On-Demand Video, 10 Asset Downloads, 2 External Resource Links
We’ve perfected the consultative Managed Services sales process for over 30 products and solutions your customers are buying today. This course covers each of the 7 steps of the consultative sales process (including team selling with a sales professional and engineer) in detail to help you accelerate sales velocity and shorten sales cycles. This should be a mandatory course for everyone on your team that is involved in the sales process including sales professionals, account managers, BDMs, engineers, sales engineers and more.
9 On-Demand Videos, 19 Asset Downloads, 3 External Resource Links
This course covers building the right bundles and tiers of products and managed services and pricing them for maximum profit. It leverages our MSP Mastered® calculators to speed pricing activities and ensure you are actually realizing 60% margins and more for each and every one of your deliverables.
1 On-Demand Video, 5 Asset Downloads
Our MSP Mastered® Managed Services and Project Proposals, Agreements, SOWs and SLAs are specifically designed to maximize buying temperature and dramatically improve profit margins, and this course covers best practices to utilize them at the right times during the sales process to ensure your managed services deliverables are clear and indicate what’s included and excluded and to prevent scope creep and seep for your projects.
1 On-Demand Video, 5 Asset Downloads, 1 External Resource Links
This course covers maximizing managed services help desk and onsite service utilization and profitability via proper incident management and project kickoff, phase review and change management processes. It leverages our proprietary MSP Mastered® calculators and formulas for the proper tiering of your service desk, dispatch, project management and engineering resources based on ticket and project load to maximize efficiency and profitability.
13 On-Demand Videos, 9 Asset Downloads
This course covers how to restructure the focus of QBRs and their agendas by introducing our MSP Mastered® Technology Road-Mapping and solution budgeting processes. This approach consistently identifies and drives new revenue opportunities from your existing clients every single quarter and teaches your clients how to become better strategic business owners by budgeting in advance for the technology improvements you’ll deliver for them.
1 On-Demand Video, 8 Asset Downloads
This course covers unique and highly-sought after strategic techniques designed to identify and build the right relationships with strategic fulfillment partners and vendors to help strengthen your managed services solution stack, gain MDF, and increase MRR revenues. It includes using the appropriate partnering agreements that properly protect you, your staff, intellectual property, customers and vendors from “over eager” fulfillment partners.
1 On-Demand Video, 3 Asset Downloads
A successful growth or exit strategy requires the ability for your managed services organization to operate efficiently and profitably in your absence. This course covers how to design your ideal organization/accountability chart and succession strategy to fuel your vision. It covers documenting the roles and job descriptions for each of your staff, hiring and on-boarding checklists, forms, tools and templates and crafting win-win technical and sales compensation and commission plans.
3 On-Demand Videos, 25 Asset Downloads, 3 External Resource Links
This course covers our experience and strategies in helping dozens of M&A clients grow revenues, acquire key talent and add complementary solutions and services to their offerings while increasing profitability and eliminating operational gaps and bottlenecks via acquisition. It reveals the key elements to look for in an acquisition target that you can quickly improve to rapidly increase its value and profitability.
1 On-Demand Video, 1 Asset Downloads, 1 External Resource Links
This course reveals the tactics and KPIs to implement, improve and monitor to ensure you are operating at the highest performance and profits to realize the greatest valuation during a strategic exit. It covers the business sale process and each step that you will go through, to properly prepare you for a successful, profitable exit – always placing you in the best position to command the highest leverage and valuation during a company sale discussion, even when you weren’t expecting the opportunity to present itself yet.
1 On-Demand Video, 1 Asset Downloads, 1 External Resource Links
Learn the 12 keys of the MSP Mastered® Methodology
The MSP Mastered® Methodology seeks to analyze, measure and improve
the strategies, outcomes and processes in these 12 critical areas for rapid, controlled sustainable business growth.
Check out the onboarding video
Let Erick walk you through each of the 12 courses so you’ll know just what to expect when you get inside.
Testimonials
What People are Saying
This class is powerful, no matter what stage your business is in.
- Two ways to sign up
- Powerful Team Options
Access the MSP Masterclass however suits you and your team best
Single Registration
- MSP Masterclass
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- Lifetime Access
- Team Access
- MSP Masterclass
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- Store Discount
MSP Mastered® Membership
-
MSP Service Mini Masterclass
13 Modules | 13 Videos | 9 Assets -
MSP Sales Mini Masterclass
11 Modules | 11 Videos | 30 Assets -
MSP Essentials Masterclass
12 Courses | 34 Videos | 97 Assets -
MSP Advanced Masterclass
24 Courses | 24 Videos | 104 Assets -
MSSP Cybersecurity Masterclass
10 Courses | 10 Videos | 32 Assets -
Hundreds of On-Demand Videos
Ops, Marketing, Sales, Service Training -
Hundreds of Asset Downloads
Books, BP Guides, Forms, Tools, More -
Monthly Group coaching calls
Engage With Experts and Peers -
Free DISC Sales Assessment
Improve Your Sales Performance -
10% Discount: DISC Assessments
For Hiring and Team Building -
100% Store Discount
Hundreds of Digital Store Assets FREE -
Expert Personalized Support
Unlimited Access to Our Team of Experts -
Invite Your Entire Team
25 members included!
You're worth it. Your clients are worth it.
Get started today with the MSP Mastered® Masterclass
on Essential Managed Services Business Transformation