Growing Client Lifetime Value with Effective QBRs – Webinar

MSP Mastered® Certification Program

Thursday, October 14th @ 9am PT

 
Growing Client Lifetime Value with Effective QBRs

I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021!

My Nineteenth Webinar in the Series Starts Thursday, October 14th @ 9am PT

Growing Client Lifetime Value with Effective QBRs: The importance of conducting regular business reviews to reinforce the value of the services you provide your clients and help transform them into Technology Strategic business owners with active IT budgets and technology roadmaps cannot be understated.
 

During this advanced business growth session, I’ll reveal how to prepare for and conduct effective Quarterly Business Reviews (QBRs) that can help your clients increase their efficiencies and productivity, mitigate business pain and risk and maintain a competitive advantage in their markets through technology – all while keeping your sales and project pipelines full in advance quarter over quarter.

Session attendees receive the following MSP Mastered® tool: Strategic QBR Agenda Template.

About the MSP Mastered® Certification Series

The MSP Mastered® Certification Series includes 4 Levels with 6 live thought-leadership Webinar classes each plus Q&A, along with a quiz; and the tools, templates and resources needed to implement the strategies covered, and is delivered twice a month throughout 2021.


First up is Level One: Operational Fundamentals (Available On-Demand)

Jan 21: Understanding Your Financials

Jan 28: Determining Your True Cost of Service Delivery and Profit

Feb 11: Staffing, Hiring, and Designing High-Performing Compensation Plans

Feb 25: Pricing and Bundling for Profit

Mar 11: Developing Effective Master Service Agreements and SOWs

Mar 25: Optimizing and Integrating Your Business Platforms


Second is Level Two: Service Essentials (Available On-Demand)

Apr 8: Project Management Best Practices to Eliminate Scope Creep and Seep

Apr 22: The Service Dispatch Process for SLA Success and Max Tech Utilization

May 13: Service Desk Incident Escalation & Lifecycle Manage. for Resolution

May 27: Service Desk Reporting and KPI Analysis

Jun 10: Service Desk Management for Continual Improvement

Jun 24: New Client On-Boarding by the Numbers 

 

Third is Level Three: Sales Mastery (Available On-Demand)
Jul 15: Marketing and Lead Generation

Jul 29: Sales Prospecting and Appointment-Setting

Aug 12: Sales Qualifying

Aug 26: Sales Proposal Development

Sep 16: Delivering the Sales Presentation

Sep 30: Overcoming Objections and Closing the Sale

 

Fourth is level Four: Business Growth Optimization 

Oct 14: Growing Client Lifetime Value with Effective QBRs

oct 28: Advanced Prospecting with Live Events

Nov 10: Advanced Up-Selling and Cross-Selling Techniques

Nov 18: Selling to the Mid- and Enterprise Markets

Dec 2: Strategies to Accelerate Growth Via Acquisition

Dec 16: Exit Strategies – Selling at the Highest Valuation

 


I encourage you and your staff to register for my Free MSP Mastered® certification program now, and I look forward to seeing you online!

**Outstanding presentation** This is gold! – Scott

Great job, thanks for the great info! Lots to digest – Todd

Thank you very much for this valuable information. Awaiting next class – Nick

Yoohoo! Not bored after one hour – that’s a huge zoom day! – Vasile

Great presentation! Thanks very much! – Nate

Excellent presentation, thank you! – Chris

Wow! Thanks very much guys for such a great and informative session! – Max

Register Now

Plus: Click here to register for more of our weekly MSP Mastered® Webcasts as they’re scheduled – check back often!

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